The Website Manager's Handbook

The original guide to online management

The Website Manager's Handbook is the original guide to online management. It describes how to create successful operations for any website, intranet or other online venture.

It has sold hundreds of copies & appears on the reading lists of several universities. (Find out more about the author, Shane Diffily).

The original aid for online managers

Top selling guide to online management!
An image of the cover of the The Website Managers Handbook'

Hundreds of copies sold worldwide.
Thousands of previews downloaded.

Gerry McGovernThe Website Manager's Handbook is described by leading commentator Gerry McGovern as "Very clear and well written...a lot of practical depth...I'm sure that someone managing a large website, would find it genuinely useful."

» Buy the Web Manager's Handbook for $9.99 (pdf)
» Or Read a free preview on Google Books
» See special 3-in-1 package below


Web Governance Template

A fully-editable document that lists & describes all the practical elements of an online management system, including:
- Roles & Responsibilities
- Processes & Procedures
- Key Activities
- Tools & Technology

» Buy the full 61-page Template for $9.99 (pdf)
» Or Download a sample (pdf)

Web management training course includes Governance Template & Handbook

IT. Design. Content. Marketing. Analytics ... your job as a Web Manager is to get everyone to work together. Learn the skills you need to succeed in this training course.

Cover of web management training masterclass
  • 8 lessons, 4 videos, 90+ minutes of detailed learning & free templates
  • Identify the skills, structures, processes & tools your site needs
  • Get senior managers to support web management & investment
  • Minimise conflict as your website grows in scale
  • Download free samples or watch free video extracts

"If you work on a web team, you need Shane's masterclass. Clarifying, affirming, practical!" Susanna Guzman, Web Director CFA


The Website Manager's Handbook
ISBN 978-1-4116-8529-1
392 pages
9 inches x 6 inches
Copyright © 2006

3 most recent sales . . .

Owen in Aus, 21-May
Rodrigo in USA, 21-May
Jung in Korea, 30-Apr


Reviews & comments . . .

"Very clear and well written...a lot of practical depth"
Gerry McGovern (author)

"A sound, all-round framework that will help many organisations...to establish a better management structure."
Inside Knowledge Magazine

"A very useful book...does address a serious gap in the market"
Les Morss (lecturer)

"Excellent. Very comprehensive"
Anthony Hobbs (lecturer)


Published references...

Research Challenges in Management & Compliance of Policies on the Web
by Kienle & Muller, University of Victoria (Canada)

Global Website: Webdesign im internationalen Umfeld
by Oliver Meidl (Germany)


University reading lists...

University of Northampton
University of the West of England
University College Cork
Napier University (Edinburgh)
National College of Art & Design (Dublin)
Dublin City University


A photo of Shane Diffily

About Shane Diffily

I am an experienced commentator on web operations. In 2015, I released the web's first online training course in website management and governance. Back in 2006 I published the Website Manager's Handbook, the original guide to online operations. Find out more about me.