Web Governance is broken!

(But, there is a way to fix it.)

Governance is a system for managing online in a controlled & orderly way. The principal benefit is that it delivers the operational stability Web & Product Managers need to focus on goals.

But, there's a problem. Governance is not working on many sites.

An infographic that describes Web Governance
Download the Web Governance Infographic as a single (very long) page (1.3Mb) or divided into shorter, easy-to-print pages (1.1Mb)
A photo of Shane Diffily

About Shane Diffily

I am an experienced commentator on web operations. In 2015, I released the web's first online training course in website management and governance. Back in 2006 I published the Website Manager's Handbook, the original guide to online operations. Find out more about me.