Download your free guide

Web Governance in Local Government

Web Governance is a system for managing an online presence in a controlled & orderly way. The principal benefit is that it delivers the stability you need to focus on digital goals.

This new guide describes 5 practical ways an updated Web Governance Framework can help your local authority be more successful online.

Click here to download the guide  (PDF)

Slide preview

This download was created by Web Governance commentator, Shane Diffily.


More free downloads & research (& suggested reading list)

The Framework of Web Governance

The Framework of Web Governance brings together all the disparate elements connected with running a website and organises them in 4 Activities and 4 Resources. Use this framework to audit your own system of online management in order to expose gaps and highlight issues.

» Download Web Governance Framework as a PDF

Web Governance is Broken! (infographic)

Something's wrong with Web Governance. Too much content & too little budget. Too many demands & too little authority. Find out how we got into this mess - and how we can get out of it, with this easy-to-understand Infographic.

» View the Web Governance Infographic online
» Or Download Web Governance Infographic as a PDF

A Step-by-Step Guide to Website Maintenance

This simple guide provides insight to the key tasks of Website Maintenance. Most useful to a new online manager who needs to know what to focus on, this document is abridged from The Website Manager's Handbook Chapter 2.

» Download A Practical Guide to Website Maintenance (PDF)

A Step-by-Step Guide to Website Development

As with the document above, this clearly structured guide introduces the Web Development Cycle, the 8-steps you need to follow to create a new site or redesign an existing online presence. This document is abridged from The Website Manager's Handbook Chapter 3.

» Download A Practical Guide to Website Development (PDF)

Web Content Production Calculator

PDF of the roadmap

The Web Content Calculator can help you plan the time & effort needed to write, migrate and review online content. (Watch a short video about how it works on my blog.)

» Download the Web Content Production Calculator (xls, 50Kb)

Bestselling online course in web management
5 lessons in web teams, roles, operations & more

Download bundle ... just $14.99

FULL '5-lesson Masterclass' (usually $29.99)
PLUS original 'Web Manager's Handbook'  (usually $9.99)
PLUS editable 'Online Governance Manual'  (usually $9.99)
» Try a sample: Masterclass or Handbook & Manual...

Special Offer
Torben Rytt

"Shane is extremely knowledgeable. His ability to communicate made working a no-brainer."

TORBEN Rytt,
CEO Siteimprove USA
Gerry McGovern

"A lot of practical depth. Someone managing a large site would find it genuinely useful."

GERRY McGovern,
Web Content Strategist
How can I help . . ?

I literally wrote the book on Web Governance and leading companies like Siteimprove have relied on my expertise. You can too.

Find out more about me

Examples of common Web Governance project deliverables

A Web Governance Audit [pdf] grades your 'as-is' web operations.

A KPI Dashboard [pdf] measures performance against web goals.

A Web Process Flow [pdf] defines procedures for online tasks.

A Digital Strategy [pdf] explains how a strategy is created (pdf).


Web Governance Framework [pdf] describes how to manage a site.

A Web Governance Manual [pdf] documents a newly agreed system.

Job Descriptions [pdf] defines what staff should & should not be doing.

An Online Style Guide [pdf] sets out how content is written.

Web Governance | FREE online video training course
Subscribe to my 2-part online course now!